If someone clones my voice and calls my bookkeeper asking for a transfer, what actually stops it?
A rule, not a voice. Agree with your bookkeeper that no payment request is ever approved on a call or voice note alone — they hang up and call you back on the number they already have, or ask for a code word only the two of you know. A few seconds of your voice from a video is enough to clone it now.
The uncomfortable truth is that recognising your voice is no longer proof it is you. A short clip from a social video or a voicemail greeting is enough for cheap tools to produce a convincing imitation, including your way of talking.
What stops it is a procedure that does not depend on recognition. The simplest version: your bookkeeper never moves money because of an inbound call, voice note or text. They hang up and call you back on the number they already have saved. If it was really you, you lose thirty seconds.
A code word works as a second layer — something agreed in person, never written in email or chat, that you say when a request is genuine. Change it if anyone leaves.
Tell your bookkeeper explicitly that they will never be in trouble for refusing an "urgent" request from you until it is verified. Scams like this work by making the careful person feel they are the one slowing things down.
Part of 61 free lessons for Alberta business owners and trades. No card, certificate at the end.
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