Free lesson preview · Lesson 3 of 8 · 9 min
Templates and Canned Replies Done Right
Build a small set of reusable reply templates that save time without sounding copy-pasted.
Templates get a bad reputation because badly-written ones sound like it — stiff, generic, obviously mass-produced. A good template is different: it has blanks for the specific details so every reply still feels written for that one person.
The trick is separating what never changes (your tone, your policies, your sign-off) from what always changes (their name, their specific question, the date). Build the template around the changing parts, not despite them.
In practice
The five questions you answer most often each get their own fill-in-the-blank template.
The rest is free too — it just needs a seat.
- The full lesson, including the parts that do the heavy lifting
- 2 copy-paste prompt templates
- A worked example — real prompt in, real output out
- A do-it-now checklist
- The 2 mistakes everyone makes (and how to dodge them)
- A quick check-your-understanding quiz
- Practice on YOUR business with Alta, the AI coach
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